Here is a collection of videos, tips and tricks to help you get started with your new Tail Company items. More will be added as we make them. Please do ask if you need more help!
General videos
Responsible Wagging Guide
Getting a MiTail is lots of fun. But there are some things you should know about, to make sure it stays happy and healthy, The guide will take you through them.
https://www.youtube.com/watch?v=3GF4aP5SPvA
How to set up the Tail Company App
Putting on and off a MiTail cover
Watch the video and see how we put remove and replace our MiTail covers. Because the covers are removable, it means you can change the look of your tail anytime you like!
How to clean faux fur covers
Some people like to put their tail covers in the washing machine. We think thats a very bad idea, but you do you! We take a cloth, lightly wet it, and stroke the mark in the direction of the fur.
How to connect your items
All our app-controlled items – MiTail, MiTail Mini, EarGear and FlutterWings – connects the same way. Switch on the item, run the app and hit connect.
Dont “pair” the device like headphones. And make sure Bluetooth is switched on, and “Location Services” are enabled, so the phone can find the items.
Wings and Ears
How to setup MiWings
Watch the video and see how we put together MiWings. We like to spread the parts out on the floor, and do most of it there! Remember, to charge MiWings, the power switch on the battery needs to be ON.
How to assemble FlutterWings
Putting them together is explained below. Please watch the whole thing before starting!
How to unfurl FlutterWings
Getting them just how you like them is simple. Just watch the video and all will be revealed.
How to bend the EarGear headband
Just remember not to put pressure on the ears or you can break them. Youre going to place your thumbs in one place on side, and press for five seconds. The video shows you how.